Terms of Service
Last Updated: August 17, 2026
Acceptance of Terms
By accessing and using Aastha Support's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Services
Aastha Support provides:
- Sale of certified spiritual products (rudraksha, gemstones, malas, yantras)
- Online pooja booking and live streaming services
- Spiritual consultation and guidance
Product Authenticity
All products are certified and energized by Vedic pandits. We guarantee authenticity but spiritual results may vary based on individual faith and circumstances.
Orders and Payment
- All prices are in Indian Rupees (INR)
- Payment is processed securely through Razorpay
- Orders are confirmed upon successful payment
- We reserve the right to cancel orders in case of pricing errors
Pooja Bookings
- Bookings must be made at least 48 hours in advance
- Rescheduling is subject to availability
- Cancellations made 24 hours before the scheduled time are eligible for refund
- Live streaming links will be shared 1 hour before the pooja
Shipping and Delivery
- We ship pan-India through trusted courier partners
- Delivery typically takes 5-7 business days
- Shipping charges apply as per product weight and location
- International shipping available on request
Returns and Refunds
Please refer to our Returns Policy for detailed information.
User Conduct
You agree not to:
- Use our services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Impersonate any person or entity
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Aastha Support and protected by copyright laws.
Limitation of Liability
Aastha Support is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Spiritual products are sold for faith-based purposes.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.
Contact Information
For questions about these terms, contact us at:
- Email: aastha.support.26@gmail.com
- Phone: +91-82876-70827
- Address: Mampur bana, Lucknow, Uttar Pradesh 226201, India